My Résumé

About me

Over the past 11 years, I’ve built a distinctive skillset — enabling me to tackle problems in innovative ways. That is why I would like to list out what I leanred from each organizaiton.

Experience

Lead User Experience Designer

Xylem, 2021 — Present

Over the past 4 years, I’ve immersed myself in the full spectrum of UX for drinking water and wastewater solutions—starting with discovery research to uncover deep customer needs and shaping a long‑term product vision and UX roadmap. I defined a strategic migration path to bring legacy utility clients onto our next‑generation platform, then ran evaluation studies to validate concepts directly with users. Along the way, I partnered closely with Sales—crafting and delivering demos that not only showcased our innovations but also secured new contracts. This end‑to‑end journey reflects my passion for combining user insights and business goals to drive impactful, scalable enterprise solutions.

Skills

Customer interviews, Product vision workshops, UX roadmapping, System maps, customer journey maps.

Tools

Figma, Miro, FigJam

Industry & Technology

Utility industry, drinking water and wastewater networks, IoT, hydraulic model simulations, Scada systems.

User Experience Designer

Infogain, 2019 - 2021

I partnered with NetApp to overhaul their internal sales portal—conducting user interviews, redesigning the information architecture, and building interactive prototypes. By integrating real‑time CRM data and streamlining common workflows, we launched a dashboard that cut reps’ task time by 30%. I also helped with presales activity for NTT Data and HPE.

Skills

Customer interviews, user journey maps, prototyping

Tools

Adobe XD

Industry & Technology

Server technology, Hybrid cloud, Cloud monitoring.

User Experience Designer

Comtech IT Solutions, 2017 - 2019

At Comtech, I led coordination between IBM’s architects and our development teams to deliver three mobile applications for Indian Oil’s CNG delivery transformation—serving dealerships, delivery personnel, and end consumers. I owned end‑to‑end requirement gathering, created design assets, defined delivery timelines and project phases alongside the team, oversaw comprehensive testing, and provided technical guidance to developers. This engagement strengthened my expertise in UX design and project management while exposing me to new mobile technologies. I also contributed to proejcts such as ZealOnDeal, Skilent, and Happeninz, broadening my understanding of software development. The experience taught me how to unite cross‑functional teams, uphold rigorous quality standards, and deliver solutions that align with strategic business goals.

Skills

Project Management & Planning, Cross‑Functional Collaboration,Technical Leadership, Requirement gathering, coding

Tools

Adobe XD, Photoshop, Visual Studio Code, XCode, Java SpringBoot, Swift, HTML/CSS, JavaScript, WordPress, Git

Industry & Technology

Oil & Gas, Distribution Network

Graphic Designer

IZMO, 2014 — 2017

At IZMO, I worked for a product called AddOnAuto and our client was Reynolds & Reynolds. I was responsible for producing image assets for the product. I also worked on internal portal called Jarvis which was a central portal to coordinate data among 3-4 departments. I also helped transform the reporting. Initially I would take 2 days to generate QA reports but I took it down to 1 hour.

Explore my portfolio